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My Room Online

My Room Online: choose your room number *

Do you prefer the beach or the pool? Do you like to be near or far from the elevator? Do you want one big bed or 2 separate beds? Would you prefer to stay on the lower floors or the top floors? 

Just as you can choose your seat when you book a flight, now you can select the specific hotel room you want to stay in, at no extra cost, thanks to My Room Online. This exclusive service is available if you booked your stay on www.iberostar.com or through our Contact Center.*

And if you’d like to check in online easily, smoothly, and securely, use the Iberostar Online Check-in service.

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MORE INFORMATION

The Iberostar My Room Online service is available from the day you book until 8 days before you check in at the hotel. The room selection may vary depending on the hotel’s occupancy. 
Once you have selected and booked your room, you will receive a confirmation email, which will include the room number booked. Save the email and present it as proof at the hotel reception on the day you arrive.  

*Service available for a maximum of 3 rooms only.

**If you book connecting rooms, you can contact our Contact Center if you have a specific room preference. 

What does this service allow you to do?

Select the room that best suits your preferences

Visit the hotel and interact by floor to view the details of each room. Select the room that best caters to your tastes and requirements thanks to the 360º images and plans from Google Maps.  

Discover the full range of facilities and details in each room

Tour each room to obtain quick and easy information about the features, facilities and stunning views (Bed, Location, Views, Bathroom).  

One click room upgrades

Use My Room Online to compare your room with other types and obtain easy access to a superior category.